Frequently Asked
Questions

We offer a unique fusion of expert physiotherapy and holistic therapies to support healing at every level — physical, emotional, and energetic. Our services include:

• Specialist Physiotherapy (TMJ, Vestibular, Migraine & Postural care)
• Myofascial Induction Therapy (integrated within specialist physiotherapy with Alessio)
• Acupuncture (integrated within specialist physiotherapy with Alessio) or Dry needling (integrated within physiotherapy with a member of our team)
• 1:1 Breath Assessment & Guided Breathwork + Meditation Sessions
• Sound Therapy (1:1 Sound Baths & Acu-Sound)
• Energy Healing
• Executive Life Coaching
• Paediatric Physiotherapy
• Corporate Wellbeing Programs

Most physiotherapy clinics focus solely on treating the body. At Hito, we understand that many physical symptoms are connected to stress, nervous system dysregulation, emotional holding, or trauma. That’s why our care:

• Treats the root cause, not just the symptoms
• Combines advanced hands-on techniques with tools like breathwork, acupuncture, and energy healing
• Recognises the role of the mind-body connection in healing
• Offers integrated support for both physical and emotional recovery

Clients often tell us they finally feel seen, heard, and understood — and experience deeper, longer-lasting results.

No referral is needed. You’re welcome to book directly. If you plan to use private insurance, please check with your provider or contact us for guidance.

The physiotherapy sessions begin with a full-body and lifestyle assessment, exploring your movement, posture, breathing, stress load, and medical history. Your treatment may include:

• Manual therapy
• Myofascial Induction
• Acupuncture or dry needling
• Exercises
• Recommendations for home practices or further support (e.g. coaching or guided breathwork)

This integrative approach is especially beneficial for complex, recurring, or stress-influenced conditions.

These sessions combine guided breathwork and meditation, and always begin with a breath assessment to understand how you’re breathing and how this may be affecting your wellbeing. In the session, you will:

• Learn how to shift your breath to regulate your nervous system
• Be guided through specific breathing techniques and meditative practices based on your intention (e.g. calm, clarity, release, energy)
• Leave with tools and insights you can continue at home

Sessions are available in person or online, in 30 or 60-minute formats.

At Hito, we view healing as multidimensional. Many of our physiotherapy clients also experience:

• Breath awareness and calming techniques within their treatment
• Sound healing to help shift stuck tension
• Life coaching when it’s clear that emotional patterns or lifestyle stress are influencing physical pain or burnout

These therapies are complementary — and often deepen results when used together.

Julie offers coaching for professionals, parents, and individuals navigating career stress, burnout, life transitions, or identity shifts. Through a supportive and practical process, clients gain:

• Emotional clarity
• Tools to make aligned decisions
• Support in managing the mental/emotional load that can manifest as physical symptoms

Coaching may be offered as a standalone journey or in conjunction with physiotherapy and wellness therapies.

Yes. We provide customised corporate wellbeing experiences to help employees reset, manage stress, and improve performance. These can include:

• Breathwork & meditation for calm and focus
• Nervous system and stress resilience education
• Sound healing experiences for relaxation
• Wellbeing workshops for leadership or high-performance teams

Sessions are led by Julie and Alessio, available online or onsite. Learn more →

These sessions use vibrational sound therapy to relax the nervous system and support healing. Acu-Sound combines acupuncture with sound healing — ideal for deep release, clarity, and stress relief. These can be booked on their own or integrated into physiotherapy sessions.

Yes. Our specialist paediatric physiotherapy supports babies, children, and teens with a variety of needs — from movement patterns to vestibular issues. Sessions are family-focused and developmentally sensitive.

You’ll find our most up-to-date pricing on the Services page. We ask for at least 24 hours’ notice for cancellations; late cancellations may be charged in full.

Yes — we are registered with the following providers:

• Aviva
• BUPA
• Cigna
• Healix
• WPA

Please contact your insurer in advance to confirm your level of cover and to obtain pre-authorisation.

We request that payment is made online at least 24 hours before your appointment to secure your booking. We also accept card payments in-clinic, but we do not accept cash. Payment links are provided upon booking.

Yes. We offer prepaid packages to support your ongoing care:

• 3 sessions: 10% discount
• 6 sessions: 15% discount

Upon request, we can also build a bespoke package combining different therapies, such as physiotherapy, coaching, breathwork, and sound healing.

Yes — and we often encourage it. Many of our clients experience:

• Specialist Physiotherapy followed by 1:1 guided breathwork and meditation
• Coaching with body-based or meditative practices
• Treatments that blend East and West, structure and intuition

We tailor every session to what will serve you best, not just follow a set formula.

You can book online at hito-physio.com/book-now, or contact us directly by calling us at 02033188698, emailing us at info@hito-physio.com, if you’d like help choosing the right session

Our clinic is located at Unit 01.202, 2nd Floor Studio 1,The Leather Market, Weston Street, London, SE1 3ER. It’s easily accessible via public transport, with parking options nearby. You’ll receive detailed directions with your booking confirmation.

Most of the techniques we use be applied on the body while remaining dressed however the best results are from a direct access to the skin. We suggest wearing comfortable clothes like lose gym suit, yoga pants, leggings, sport bra, etc to give easy access to the different body parts if necessary. Depending on the session, you may be asked to remove layers. Your comfort and privacy are always prioritised.

Follow-up sessions build on your initial assessment. We’ll check in on your progress, reassess your current symptoms or concerns, and continue or adjust your treatment accordingly. Sessions may include hands-on therapy, breathwork, acupuncture, coaching, or other relevant techniques — depending on your evolving needs.

If it has been more than 6 months since your last appointment — or if you’re presenting with a new issue — we kindly ask that you book a new initial consultation. This ensures we have adequate time to reassess your condition thoroughly and update your treatment plan.

Yes — life happens! You can reschedule or cancel your appointment by contacting us via phone or email. We do require at least 24 hours’ notice to avoid a cancellation fee, as short-notice cancellations may not allow us to offer the slot to someone else.

Late cancellation fees may be waived if it is due to: sickness, death of a family member, train cancelled or strikes, tube line closure. These cases should be occasional and not repetitive with a maximum of 3 late cancellations in the last 6 months. Other reasons e.g. forgotten appointment, last minute work meetings or commitments, etc are not accepted.

Yes. You’ll be asked to complete some online forms before your first appointment. As required by law, you can have your initial assessment and related follow up, only after reading and signing our:

• Consent Form including the treatment information, consent to treatment, consent to touch, manipulation/mobilisation, consent to video and photographs, consent for minors, cancellation policy.
• Acupuncture Consent Form: informing you about the risks, possible effects and contraindications to acupuncture.
• Health Insurance Form: including your policy number, authorisation code, number of sessions authorised and insurer details.
• Sound Healing Consent Form
• Guided breathwork and meditation form

These help us understand your history, support your safety, and ensure you’re informed about our policies. The forms will be emailed to you upon booking and must be completed before your session begins.

We understand delays can happen. If you’re late, please let us know as soon as possible. Your session will still end at the originally scheduled time so as not to impact the next client. If you’re significantly late, we may need to shorten or reschedule your appointment, and a late fee may apply.

Yes. Alongside our 1:1 work, we host:

• Seasonal group breathwork & meditation classes
• The Aurora Retreat – a transformative week of healing, rest, and renewal in Italy
• Community workshops and wellbeing events

Find upcoming offerings on our Events page.

• Sign up to our newsletter for wellness insights, events, and self-care tips
• Follow us on Instagram or LinkedIn
• Explore our blog for deeper insights

Even if you have a previous diagnosis or medical report, an initial consultation is essential to understand your unique experience of the condition. At Hito, we take time to explore your symptoms, lifestyle, stress levels, movement patterns, and goals. This allows us to craft a truly personalised treatment plan that integrates various therapies, based on what your body and mind need — not just the diagnosis.

Yes, treatment is included whenever appropriate. After a thorough assessment, we’ll usually begin hands-on therapy or other relevant techniques during your initial visit. Our goal is to make sure you leave your first session already feeling more supported, clearer about your path forward, and on the way to healing.